The Institute of Banking Personnel Selection (IBPS) has officially released the CRP CSA-XV Notification 2025 for the recruitment of Customer Service Associates (CSA) in various Participating Public Sector Banks. This recruitment drive is for vacancies of the 2026–27 cycle. Interested candidates can apply online from August 1 to August 21, 2025 at the official website — ibps.in.
IBPS CRP CSA XV 2025: Key Highlights
| Event | Important Dates |
|---|---|
| Online Registration | 1st August to 21st August 2025 |
| Application Fee Payment | 1st August to 21st August 2025 |
| Preliminary Exam | October 2025 |
| Main Exam | November 2025 |
| Provisional Allotment | March 2026 |
Participating Banks in IBPS CSA XV
- Bank of Baroda
- Bank of India
- Bank of Maharashtra
- Canara Bank
- Central Bank of India
- Indian Bank
- Indian Overseas Bank
- Punjab National Bank
- Punjab & Sind Bank
- UCO Bank
- Union Bank of India
IBPS CSA XV 2025 Eligibility Criteria
Nationality
Candidates must be:
- Citizens of India, or
- Subjects of Nepal/Bhutan, or
- Tibetan Refugees who came to India before Jan 1, 1962, or
- Persons of Indian Origin from select countries (with eligibility certificate).
Age Limit (As on 01.08.2025)
- Minimum: 20 years
- Maximum: 28 years
(Born between 02.08.1997 and 01.08.2005)
Age Relaxation:
- SC/ST – 5 years
- OBC (Non-Creamy Layer) – 3 years
- PwBD – 10 years
- Others as per Govt. norms
Educational Qualification
- Graduate in any discipline from a recognized university (as on 21.08.2025)
- Must have computer knowledge
- Proficiency in the local language of the State/UT applied for is mandatory
Application Fees
- ₹175 for SC/ST/PwBD/ESM candidates
- ₹850 for General/OBC/EWS candidates
(Payment through online mode only)
Selection Process
1. Preliminary Examination
Duration: 1 hour
| Section | Questions | Marks | Time |
|---|---|---|---|
| English Language | 30 | 30 | 20 mins |
| Numerical Ability | 35 | 35 | 20 mins |
| Reasoning Ability | 35 | 35 | 20 mins |
| Total | 100 | 100 | 60 mins |
2. Main Examination
Duration: 2 hours
| Section | Questions | Marks | Time |
|---|---|---|---|
| General/Financial Awareness | 40 | 50 | 20 mins |
| General English | 40 | 40 | 35 mins |
| Reasoning Ability & Computer Aptitude | 40 | 60 | 35 mins |
| Quantitative Aptitude | 35 | 50 | 30 mins |
| Total | 155 | 200 | 120 mins |
Important: Only marks obtained in the Main Exam will be considered for final merit and provisional allotment.
Local Language Proficiency Test (LLPT)
Candidates must be proficient (read, write, speak, and understand) in the opted local language of the State/UT they are applying for. A test will be conducted after the Main Exam if no supporting 10th/12th certificate is submitted.
How to Apply Online for IBPS CRP CSA XV 2025
- Visit www.ibps.in
- Click on “CRP CSA-XV Apply Online”
- Register and upload documents including photo, signature, thumb impression, handwritten declaration
- Pay the application fee
- Submit and download the final application form
IBPS CSA XV 2025 Important Links
The IBPS CRP CSA XV is a golden opportunity for graduates seeking a stable government job in the banking sector. With over 10+ participating public sector banks and thousands of anticipated vacancies, now is the time to gear up and start preparing.
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